FAQ
Frequently asked questions
Clear answers about CyberBit's fixed-scope cybersecurity services, public-signal scans, Cyber Risk Snapshots, insurance readiness, hardening sprints, questionnaire help, and safe engagement rules.
Starting point
Where should I start?
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If you are unsure what is exposed, start with the Free Domain Risk Check. If you already need a vendor-ready action plan, start the Cyber Risk Snapshot. If you want CyberBit to help implement fixes, request a Security Hardening Sprint.
What does CyberBit Solutions actually do?
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CyberBit provides fixed-scope cybersecurity help for small professional-service firms and individuals. The focus is practical: public-signal scans, DNS/email/security-header review, plain-English reports, cyber insurance readiness, questionnaire support, workspace/access hygiene, and basic hardening.
Is this a full security audit?
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No. CyberBit's entry offers are fixed-scope reviews and hardening services. They are not full compliance audits, penetration tests, SOC monitoring, MDR, or breach-response retainers.
Cyber Risk Snapshot
What is the Cyber Risk Snapshot?
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A $199 plain-English PDF report that reviews public-facing domain, DNS, email-authentication, TLS, and website security-header signals. It summarizes visible gaps, ranks priority fixes, and gives a checklist your web vendor, IT provider, or internal team can act on.
What do I get in the Snapshot?
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The Snapshot is built to be useful to both non-technical owners and the vendor or IT team doing the work.
- Domain reviewed
- Public posture summary
- Top findings and severity
- Why each issue matters
- Priority fix order
- Exact DNS/email/security-header checklist
- Plain-English next steps
- Optional credit toward a Security Hardening Sprint within 30 days
Can I see an example before ordering?
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Yes. The sample report shows the style, prioritization, and plain-English handoff format using anonymized or fictional details.
View Sample ReportHow long does a Snapshot take?
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Delivered within 5 business days after required intake details and payment are received.
Is the $199 credited toward other services?
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Yes. If you book an eligible Security Hardening Sprint or productized service within 30 days, the $199 Snapshot can be credited toward that service.
Do you need passwords for a Snapshot?
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No. The Snapshot is based on public signals and context you provide. Do not send passwords, recovery codes, API keys, or private credentials.
Free Domain Risk Check
What does the Free Domain Risk Check scan?
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It checks public signals such as MX, SPF, DMARC, website reachability, TLS availability, and common website security headers. It uses public DNS lookups and a basic HTTPS HEAD request where applicable.
Is the free scan safe?
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Yes. The scan is public-signal only. It does not attempt logins, credential testing, exploit testing, port scanning, or account access.
What is the Free IP & Connection Check?
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It shows the public IP address and basic connection/browser details visible to websites. It does not scan your device, test your router, check for malware, or prove anonymity.
Free IP & Connection CheckWhat is the Free DNS & VPN Leak Check?
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It is a basic browser/network visibility tool that can show your public IP and, where supported, browser-exposed connection signals. It does not prove anonymity, guarantee VPN safety, scan your device, or perform exploit testing. Full DNS leak detection requires resolver-observation infrastructure.
Free DNS & VPN Leak CheckWhy doesn't the free scan show exact DNS records to paste?
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Because exact DNS and email-authentication changes depend on your provider, approved senders, and hosting setup. Incorrect copy-paste records can break email or websites. The paid Snapshot provides the exact checklist after context is confirmed.
What if my score is low?
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A low score means public controls are missing or could not be verified. It does not automatically mean you were hacked. It means there are visible items worth reviewing and prioritizing.
Security Hardening Sprint
What is the Security Hardening Sprint?
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A fixed-scope implementation service where CyberBit helps address priority fixes such as DNS setup, SPF/DKIM/DMARC, website security headers, Microsoft 365 or Google Workspace basics, MFA, backups, and access cleanup.
What does "From $1,500" mean?
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The final scope depends on the number of domains, platforms, users, and systems involved. CyberBit confirms scope before you pay.
Do you make changes directly?
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Depending on the platform and access model, CyberBit may guide the changes over screen share, work from a checklist, coordinate with your vendor, or use delegated access where available. Passwords should not be sent by email.
Is this penetration testing?
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No. The Security Hardening Sprint is implementation and configuration cleanup. It is not exploit testing, unauthorized scanning, or a penetration test.
Vendor Questionnaire Response
What is Vendor Questionnaire Response?
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A fixed-scope service for businesses that received a security questionnaire from a client, insurer, vendor-risk team, or partner and need credible responses fast.
Do you fill out the questionnaire for us?
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CyberBit helps organize accurate answers, identify gaps, and draft response language based on your current setup. The business owner or authorized representative should review and approve final answers.
Can you help if we do not have all controls in place?
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Yes. CyberBit can distinguish between controls that are currently in place, partially in place, planned, or not applicable. The goal is credible answers, not false claims.
How fast is the first draft?
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Typically 3-5 business days after receiving the questionnaire and required context.
Cyber Insurance Readiness Review
Is CyberBit an insurance broker?
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No. CyberBit Solutions does not sell, place, underwrite, or broker insurance. The readiness review is a fixed-scope cybersecurity documentation and evidence-gap review.
Can CyberBit guarantee cyber insurance approval?
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No. Approval depends on the insurer, broker, underwriting process, and the business's actual controls. CyberBit can help you understand common control questions, evidence gaps, and priority fixes, but it cannot guarantee approval or lower premiums.
Can CyberBit help answer cyber insurance questionnaires?
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CyberBit can help interpret questions, identify evidence, and draft supportable response language. Final answers should be reviewed and approved by the business owner, broker, legal advisor, or insurance professional where appropriate.
What happens if a required control is missing?
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CyberBit will not fabricate controls or tell you to claim a control exists if it does not. The readiness review documents the gap and recommends a practical fix plan, which can be scoped into a Security Hardening Sprint when implementation help is needed.
Is Cyber Insurance Readiness a compliance audit?
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No. It is a fixed-scope readiness review and action plan, not a formal audit, certification, legal opinion, or insurance advice.
Security Watch Retainer
What is Security Watch?
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A lightweight monthly oversight service after a Snapshot or Sprint. It checks public signals and priority follow-up items so basic controls stay visible and reviewed.
Is Security Watch 24/7 monitoring?
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No. It is not SOC, MDR, endpoint monitoring, incident response, or around-the-clock alerting. It is lightweight recurring oversight for public signals and agreed follow-up items.
Who is Security Watch best for?
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Businesses that completed a Snapshot or Sprint and want basic accountability without a full MSP or enterprise security contract.
Personal Cybersecurity
Is Personal Cyber Lockdown the same as personal cyber insurance?
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No. CyberBit does not sell, broker, underwrite, or recommend insurance policies. Personal Cyber Lockdown is a cybersecurity setup and guidance service that helps reduce common personal digital risks.
Do I have to send you my passwords?
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No. Do not send passwords, recovery codes, backup codes, SSNs, bank details, or private credentials. You stay in control of your accounts during the guided session.
What if I think my account was hacked?
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Choose Account Compromise Triage. CyberBit prioritizes securing your primary email, identity accounts, login sessions, MFA, recovery settings, and high-risk accounts first.
What is the difference between Personal Cyber Lockdown and Password Manager + MFA Setup?
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Password Manager + MFA Setup is narrow and focused on login security. Personal Cyber Lockdown is broader and includes account recovery settings, device basics, privacy exposure, and a wider personal risk checklist.
What is the difference between Personal Cyber Lockdown and Family Cyber Safety Setup?
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Personal Cyber Lockdown is for one person. Family Cyber Safety Setup adds household context, shared devices, parent/child accounts, location-sharing, and family recovery planning.
Can you guarantee I will not be hacked?
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No. No legitimate cybersecurity service can guarantee that. CyberBit reduces common risks and gives you practical next steps.
Safety, access, and privacy
Should I send passwords?
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No. Never send passwords, recovery codes, API keys, private keys, or sensitive credentials through the site or by email.
How do you handle access if changes are needed?
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Preferred options include screen share while you log in, delegated access where the platform supports it, or a checklist your IT/web provider implements.
Do you work on accounts you do not own?
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No. CyberBit only works on accounts, domains, and systems you own or are authorized to manage.
Is CyberBit affiliated with NIST or any government agency?
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No. CyberBit Solutions is not affiliated with, endorsed by, or certified by NIST or any government agency. CyberBit may reference public guidance from NIST, CISA, and platform providers when creating plain-English recommendations.
Do you store scan data?
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Free scan results are generated from public signals and returned in your browser. CyberBit may also store the submitted domain and scan summary internally to review scan activity and identify follow-up opportunities. The scan does not require account login or private credentials. Do not submit private credentials or sensitive data.
Pricing and delivery
Why fixed-fee instead of hourly?
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Small businesses need clear scope, clear price, and clear deliverables. Fixed-fee services avoid open-ended discovery and make it easier to decide.
Can you customize a service?
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Yes, but CyberBit confirms scope before payment when work falls outside a listed fixed-scope offer.
Do you work remotely?
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Yes. CyberBit is New York–based and supports small businesses remotely worldwide.
What happens after I pay?
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You will receive or complete the relevant intake path first. After checkout, Stripe sends a receipt to the email used during payment. CyberBit follows up using that email with the next step, report, or scope confirmation depending on the service.
Still deciding?
Still not sure where to start?
Run the free scan if you are unsure. Start the Cyber Risk Snapshot if you need a vendor-ready action plan.